CCAP Updates

CCAP Provider Rate Updates Effective January 1st, 2021

12/31/2020: Updated CCAP rates effective service month January 2021 can be found below. The Child Care Management System (CCMS) will update all rates automatically and providers will not be required to submit rate certification forms. 

Rate Increase Update

As of July 1, 2020 IDHS increased the maximum child care payment rates for providers. New rates can be found on the IDHS website at https://www.dhs.state.il.us/page.aspx?item=121213.

When you agree to provide child care services to families enrolled in the Child Care Assistance Program (CCAP), you may charge the State of Illinois up to the maximum rates allowed by the state, but not a rate higher than you charge for your services. If you charge a rate higher than the maximum rate, IDHS hopes you would accept the state maximum rate as payment in full when serving CCAP enrolled families.

If the rate you charge for your services is less than the maximum state rate, you must complete a rate certification form to avoid an overpayment:

1. Complete Child Care Rate Certification Form and return to Child Care Resource & Referral. 

Form in English https://www.dhs.state.il.us/onenetlibrary/12/documents/Forms/IL444-4469.pdf

Form in Spanish

https://www.dhs.state.il.us/onenetlibrary/12/documents/Forms/IL444-4469Spanish.pdf

2. Review your monthly Child Care Certificate(s), make changes if necessary to reflect the rates on your Certification Form

If you have any questions about this notice, contact your Child Care Resource and Referral of Midwestern Illinois at 309-205-3070 Option 2. 

Provider Payment Processing Updates

 

**Payments are generally issued by The Office of the Comptroller 1-3 working days after the payments are approved by DHS.  Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.  Debit card payments can reach the accounts at any point on the second working day – early in the morning until later in the day.  Weekends and holidays are not working days.   

Providers can call the payment update line of:  (217) 524-9041,  for processing updates.    

Providers can also follow the Comptroller web site to see when their payments become issued in the Comptroller System.    

 To sign up for the enhanced screens, providers go to:

  •  www.illinoiscomptroller.gov
  • On the home page, go to the  VENDORS tab
  • Click on Vendor Payments
  • Go to The Enhanced Vendor Remittance Area
  • To the right of the next screen, click “Register”
  • Complete the registration page
  • Within 24 hours, an e-mail should be sent with instructions on creating a password to view the detail of the payments.
    •  When password has been created, Provider goes back into:  www.illinoiscomptroller.gov
    • Click on Vendors
    • Go to:  Enhanced Vendor Remittance.”
    • Enter User ID
    • Enter Password
    • Click:  Login
    • Next page click:  Payments
    • Next page click:  Find Warrants  -  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.
    • Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s
    • Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)   

 

To view issued payments without  payment detail information,  providers go to:

www.illinoiscomptroller.gov

  • On the home page, options should come up:  
    • Click on Vendors  
      • Enter provider VENDOR TIN  (SS# or FEIN)Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)
      • Select the security image noted
      • Click: Submit

 

Debit Card

Providers getting paid through the debit card that have card issues,  seeking detailed information on their payments, or wanting debit card monthly statements,  should call the card company at: 866-338-2944.  For callers to speak with a customer service representative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.